Cancelling Your Pro Subscription
You can cancel anytime. Here's how.
How to cancel
- Sign in to GameShuffle
- Go to Account Settings → Plans
- Click Manage Subscription
- In the Stripe Customer Portal, click Cancel Subscription
- Optionally tell us why (helps us improve)
- Confirm cancellation
You'll receive a confirmation email immediately.
What happens when you cancel
Your subscription remains active through the end of your current billing period. You keep full Pro access until that date.
After your billing period ends:
- Your account moves to the free tier
- Your account data and settings are preserved
- You can resubscribe anytime to restore Pro access
Refund policy
Monthly subscribers: request a prorated refund within 7 days of payment.
Annual subscribers: request a prorated refund within 30 days of payment.
After these windows, your subscription continues until the end of the current billing period.
To request a refund, email billing@gameshuffle.co with your account email and reason.
Won't be charged again
Once cancelled, you won't be charged for future periods. The cancellation takes effect at your next renewal date.
Resubscribing
You can resubscribe anytime from the pricing page or your account settings. Your previous data, integrations, and settings are still there waiting.
Still have questions?
Email billing@gameshuffle.co.